01
Using Genesis
Use the Genesis website and app tools respectfully and for real appointments, account access, and loyalty participation connected to Genesis Barbershop.
02
Accounts
Customers may create an account to view their pass, visits, rewards, and appointments. Keep your login information private. Owner, admin, and barber access is private and should only be used by approved Genesis team members.
03
Bookings
Online booking is provided for convenience. Availability may change, and Genesis may need to adjust an appointment if there is a scheduling issue. Contact the shop if you need to change or cancel a booking. A detailed cancellation or no-show policy may be added later.
04
Loyalty rewards
- Loyalty rewards are subject to Genesis shop rules.
- Visits must be confirmed by Genesis staff.
- Customers cannot credit visits to themselves.
- Genesis may deny or correct visit credit that appears fraudulent, incorrect, duplicated, or abusive.
- Reward rules may change, but existing earned rewards should be honored where reasonable unless there is abuse, fraud, or an error.
05
Barber and owner tools
Barber and owner dashboards are for approved Genesis team members. Team members should only access information needed for their work and should not misuse customer, appointment, or loyalty information.
06
Acceptable use
Do not use the site to spam, scrape, interfere with booking, access another person’s account, fake loyalty visits, or attempt to bypass role-based permissions.
07
Accuracy and availability
We try to keep booking, loyalty, and profile information accurate, but the site may sometimes be unavailable or contain errors. Genesis may correct mistakes in appointments, rewards, or account records.
08
Changes to services
Genesis may update, pause, or change parts of the website, booking flow, dashboards, or loyalty program as the shop grows.
09
Limitation of liability
To the extent allowed by law, Genesis Barbershop is not responsible for indirect or unexpected damages from using the website. This does not limit rights that cannot be limited under applicable law.
10
Contact
Questions about these terms can be sent to genesisbarbershopaz@gmail.com.
Contact
Questions about these policies can be sent to Genesis Barbershop at genesisbarbershopaz@gmail.com.