Privacy Policy

This policy explains what information Genesis Barbershop may collect, how we use it, and the choices you have. It applies to our public website, booking flow, customer accounts, loyalty pass, and staff dashboards.

We may collect information you give us or create through the app, including:

• Name, email address, and phone number if provided.
• Appointment details, such as selected barber, service, date, and time.
• Loyalty visits, rewards, reward redemptions, and pass identifiers.
• Account role, such as customer, barber, owner, or admin.
• Basic device, browser, session, and security information needed to keep the site working.

We do not ask for payment card details, Social Security numbers, government IDs, medical data, biometric data, or precise geolocation through this site.

• To create and manage your Genesis account.
• To book, confirm, manage, and show appointments.
• To show your loyalty pass, visit progress, and rewards.
• To help barbers and owners manage shop operations.
• To send account verification and other important account messages.
• To protect the site, prevent abuse, and troubleshoot issues.

Loyalty belongs to Genesis Barbershop, not a single barber. A completed visit may count whether it was booked online or added by Genesis staff. Customers cannot add loyalty credit to themselves. Genesis staff confirm completed visits and reward use.

We use email to verify accounts, help customers access their pass, and send important service messages. These messages are part of operating the account and loyalty pass. Marketing email, if added later, should include its own choice to opt out.

We do not sell personal information. We may share information with Genesis staff who need it to provide services, manage appointments, confirm loyalty visits, or operate the shop. We may also share limited information if required by law or to protect the site and users.

We use trusted service providers to run the website, authentication, database, storage, email delivery, and hosting. These providers process information for Genesis so the booking and loyalty tools can work.

We use reasonable safeguards for a small business booking and loyalty app, including account-based access and server-side role checks. No system is 100% secure, so please use a strong password and contact us if you think your account was accessed without permission.

We keep account, booking, and loyalty records as long as needed to operate Genesis, support customers, maintain shop records, prevent abuse, and meet legal or business needs. We may delete or anonymize data when it is no longer needed.

You can contact Genesis to ask for access, correction, or deletion of your account information. Some records may need to be kept for shop operations, security, fraud prevention, or legal reasons. You can also visit the data request page.

The Genesis website is not intended for children under 13. If you believe a child has provided personal information through this site, contact us so we can review it.

We may update this policy as Genesis changes. The updated date at the top of the page shows when this page was last revised.

Questions can be sent to Genesis Barbershop at genesisbarbershopaz@gmail.com.